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Services & Support

A stable and reliable power system relies not only on high-quality equipment, but also on professional and continuous service support.

  • Installation & Commissioning Support

    Standardized installation and commissioning are key factors to guarantee the performance and service life of generator sets. We provide customers with installation guidance and commissioning support to ensure safe and efficient operation of the equipment.


    Online installation guidance and video support. Equipment commissioning and functional testing. Operation and maintenance training

    Yangzhou Kangcheng Power Equipment Co., Ltd.
  • Pre-sales Technical Support

    Prior to equipment delivery, our technical team will fully understand customers' application requirements and project conditions, provide professional suggestions, and assist in completing system planning and unit selection.


    Analysis of operating conditions and load Matching of unit capacity and model Suggestions on power system configuration Support for installation and machine room planning.

    Yangzhou Kangcheng Power Equipment Co., Ltd.
  • After-sales Service & Support

    Our after-sales service aims to ensure the long-term stable operation of equipment, and provides customers with timely and professional technical support.


    Service support during the warranty period Fault analysis, technical guidance and maintenance recommendations. Long-term service tracking.

    Yangzhou Kangcheng Power Equipment Co., Ltd.

Engineering Support Beyond the Generator